Thursday, February 25, 2010

Bad Business

While customers can and are pains in the ass at times these two examples are not the way to respond.
And a note to all waitstaff and restaurants ... tipping is NOT required regardless of your policy or great service.

Woman complains about theater, gets expletive-ridden reply

A woman who complained about the service she received at a movie theater in Saint Croix Falls, Wisconsin received a shocking email from the vice president of the company laden with expletives.

Customer banned from reataurant for poor tipping

A woman who says Kampai Japanese Steak and Seafood House, in Winston-Salem, North Carolina refused her service has started a petition to boycott the establishment.

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