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Sunday, June 14, 2009

AIG refuses to pay Flight 1549 crash claims

Not a news story but Standard Operating Procedure for the insurance company.

The only thing they 'insure' is they own bank accounts and F*@k the rest of you, just like every other 'insurance' company out there - you pay them for nothing and are required by law to do so ... sweet set up, isn't it!
AIG refuses to pay Flight 1549 crash claims

The insurer for US Airways won't compensate passengers for hospital bills or lost luggage resulting from the crash landing on the Hudson.

AIG refuses to pay Flight 1549 crash claims

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1 comment:

elo said...

Interesting that AIG is getting a bad rap for not being willing to shell out money to the passengers (well, really, to US Airways, to reimburse whatever they decide to give to the passengers--). Precisely since they've been bailed out by taxpayers, shouldn't we be glad that they're not jumping to complain a claim that doesn't fit the policy that US Airways purchased?

I'm actually surprised that AIG has reimbursed US Airways for anything at all. It seems to me that the $5,000 that US Airways gave to each passenger could easily be considered a justifiable business (marketing) expense in the interest of further propping up their reptutation (as not only the airline of a heroic pilot, but one that is generous with its passengers when it has no obligation to be).

Brand expert John Tantillo did a post shortly after the accident naming US Airways the weeks' 'Brand Winner'. They stand to gain much more in branding power from having a pilot like Sully than they have shelled out to the passengers--even if it is hard to assign a monetary value to the goodwill and confidence that this incident generated.)

Arguably, US Airways should further compensate the passengers and perhaps pay for therapy--either for ethical reasons or simply, again, because it's a smart way to build a solid reputation, goodwill, and customer loyalty. But I don't see why AIG (who sold them an insurance policy that only covered cases of negligence) should have anything to do with it.