A FedEx employee channels Lou Costello

Author Maureen Johnson needed to send a manuscript to Random House...

After filling in the forms and putting the object into a FedEx envelope, MAUREEN walks to counter and presents the object for processing.
FEDEX GUY spins package around, examines label, frowns.
FEDEX GUY: I can’t send this.
MAUREEN stares, waiting for further explanation. When none is forthcoming, she spins the package back around and looks at the label, because apparently she is going to have to figure out what it is that she didn’t put on it. Because it’s not just a delivery service-it’s a TEST OF WITS. Finding no blank spaces, she feels like a bit of a FedEx failure.
MAUREEN: Why?
FEDEX: (very disapproving look) I can’t send this to a random house.
MAUREEN: What?
FEDEX: I can’t send this to a random house. You need an address.
Now MAUREEN gets it. She can barely believe this wonderful thing is happening, but she gets it.
MAUREEN: Oh! No, no. It’s a publisher.
FEDEX: Yeah, but I can’t send it.
MAUREEN: Why?
FEDEX: I can’t send to a random house.
MAUREEN: No, I mean, it’s a business. It has an address.
MAUREEN points to the address on the label, under Random House, person to be delivered to, number, street, city, and zip code.
FEDEX: (in a “you need to listen to me now” tone) I can’t send to a random house.
MAUREEN: No, it’s called Random House. But it’s a publisher. A business. That’s its name.
FEDEX: I can’t …
MAUREEN taps furiously on address.
FEDEX GUY examines package for a minute.
FEDEX: You can’t send stuff like this.
MAUREEN: THAT’S ITS NAME. It is CALLED Random House, but it is not a random house. It is a business at that address.
FEDEX: But you can’t have random house in the “send to” line.
MAUREEN: I HAVE TO. THAT’S WHERE IT IS GOING.
FEDEX GUY knows that he has said “you can’t send to a random house” about six times now and knows repeating it will not help. Looks at Maureen like she is very, very stupid...

The rest of the story (which she swears is true) is at her tumblr.