Photo from SWNS.
"But I can't help who I look like. I don't try to look like Pavarotti, I have had no cosmetic surgery and I don't try to do things to myself to look like him. I am being penalized for looking how I do. In the past I banked with Abbey National and had a personalized card with my photo on, as it provides extra security. They later stopped doing the cards and I just stayed with Barclays, who I have been with for 20 years."
After Barclays recently started offering personalized cards, Mr Miller and his wife, of Gough Side, Burton, both applied. He said: "I uploaded a picture of me on to the website. It is the picture I use on my business cards because I look like this naturally, and then I cropped it to the neck." Mr Miller said his wife received her photographic card, but he was sent a plain one. He later received an e-mail saying the bank was unable to process his card.
Photo from SWNS.
Mr Miller said: "They say it is because of copyright, but I have never been contacted by people representing the real Pavarotti about it." Barclays called the error an "understandable mistake" after staff believed his photograph was that of the late opera singer. Nicola Fowkes, Barclays branch manager for Burton, said: "We are now in the process of contacting Mr Miller so that he can resubmit his application with the original image, so that Mr Miller will have his Barclays personalized debit card, complete with his chosen image."
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