Mr Clatworthy received the photo in the post on Monday, saying: "They'd written on the back of it 'thank you for your purchase'. I was fuming." He has now contested the purchase with eBay, which has investigated and stated he should get a full refund from the seller. Mr Clatworthy has been informed by eBay that, as he paid via PayPal, he can expect to receive a full refund from the seller, who has until Monday to pay up.
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Sunday, December 8, 2013
Teenager unhappy after paying £450 for photo of an XBox One on eBay
A teenager is furious after mistakenly buying a photo of a computer
console online. Peter Clatworthy thought he had paid £450 for an XBox
One console on eBay, but actually received a picture of one in the post.
The 19-year-old student, of Bilborough, Nottingham, had saved up in
order to buy a limited edition Day One version of the console as a
surprise Christmas present for his four-year-old son, McKenzie.Mr Clatworthy said: "I've had to make a joke out of it because I was
that angry. At least we've now got something to laugh about in the years
to come. I always buy stuff on eBay and this had never happened
before." Mr Clatworthy made the purchase on November 28, paying £450
plus £8 packaging.
Despite the listing stating it was a photo of
an XBox One Day One edition console, Mr Clatworthy said he'd expected
to receive the console as it was listed in the video games and consoles
category on eBay. He said: "It said 'photo' and I was in two minds, but
I looked at the description and the fact it was in the right category
made me think it was genuine. I looked at the seller's feedback and
there was nothing negative. I bought it there and then because I thought
it was a good deal. It's obvious now I've been conned out of my money."
Mr Clatworthy received the photo in the post on Monday, saying: "They'd written on the back of it 'thank you for your purchase'. I was fuming." He has now contested the purchase with eBay, which has investigated and stated he should get a full refund from the seller. Mr Clatworthy has been informed by eBay that, as he paid via PayPal, he can expect to receive a full refund from the seller, who has until Monday to pay up.
Mr Clatworthy received the photo in the post on Monday, saying: "They'd written on the back of it 'thank you for your purchase'. I was fuming." He has now contested the purchase with eBay, which has investigated and stated he should get a full refund from the seller. Mr Clatworthy has been informed by eBay that, as he paid via PayPal, he can expect to receive a full refund from the seller, who has until Monday to pay up.
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