The inadequate customer service training came in handy a few days ago. A man walked into a Subway sandwich shop in Coventry, Rhode Island. He was wearing a plastic shopping bag over his face as a mask. He walked up to the counter and told the lackadaisical teenagers "working" there to hand over their money.
They just ignored the robber. NBC News reports:
When he demanded money at the counter Tuesday, "the two teenage employees did not respond to the suspect," they said.He should come back later and complain to a manager.
The man — who looks exasperated in security camera video of the incident — "became agitated and mumbled something under his breath as he walked out of the business," police said.
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