A man from Walpole, Massachusetts, says when he got his Jeep stuck in
the mud, a Walpole tow company charged him nearly $50,000 to tow it out.
Joel Ramer said he and his girlfriend took the Jeep off-roading in
Walpole last week, and they landed in a mud pit.
Walpole police responded, along with Assured Collision towing company to
tow it out.
It took 12 hours to pull the SUV out of the mud pit, but now Ramer
doesn’t know if he will be able to afford to get his vehicle back.
“When I went to pick up the vehicle from Assured Collision, he'd
informed me there was some damage done to the vehicle, but didn't get
into details.
“He also informed me the bill was $48,000," Ramer said. I thought they
made a mistake."
In addition to getting the vehicle stuck, he was also arrested and cited
for trespassing and disturbing the peace. Ramer says he was unknowingly
off-roading on private property that belongs to a utility company.
Ramer also claims that his Jeep is now totaled after the mud pit and
the tow.
"Frame is broken, leaf spring is broken, drive shaft is broken," Ramer
said.
Ramer obtained the itemized bill submitted to his insurance. Assured
Collision billed him $16,000 for an on-scene supervisor at $1,250 an
hour.
He is being charged more than $10,000 for an off-road recovery incident
response unit. There is also a $5,000 fee for dangerous condition
liability insurance. All the equipment and manpower totaled $48,835 for
the 12 hour job.
The owner of Assured Collision said that his seven man team was in
dangerous conditions due to the proximity to power lines. He said it was
a hazmat situation and all the fees reflect the industry standard.
He added that Assured Collision is negotiating with Ramer’s insurance
company. In regards to the damage, he cited several issues with the Jeep
he believes existed prior to the tow.
Ramer claims his insurance company is not paying anything towards the
tow, so the Jeep remains at Assured Collision.
Later, the Statewide Towing Association said: "Although Statewide Towing
Association has not had a chance to review the actual invoice, the
rates quoted appear to be significantly in excess of the industry
standard."
While Assured Collision charged $1,250 an hour for an on-site supervisor,
the association says the industry average is between $175-$325 an hour.
The association says they have never heard of dangerous condition
liability insurance, which Ramer was billed $5,000 for.
They also said line by line equipment should have been included with
trucks, but it was billed separately.
Assured Collision said the photos provided by the owner do not
accurately reflect the dangerous conditions their crew endured. The
owner said the Jeep was in a swamp. They said the proximity to power
lines only increased the risk to the workers. Assured Collision's owner
added that he has placed a lien on the Jeep
Later, the Statewide Towing Association said: "Although Statewide Towing
Association has not had a chance to review the actual invoice, the
rates quoted appear to be significantly in excess of the industry
standard."
While Assured Collision charged $1,250 an hour for an on-site supervisor,
the association says the industry average is between $175-$325 an hour.
The association says they have never heard of dangerous condition
liability insurance, which Ramer was billed $5,000 for.
They also said line by line equipment should have been included with
trucks, but it was billed separately.
Assured Collision said the photos provided by the owner do not
accurately reflect the dangerous conditions their crew endured. The
owner said the Jeep was in a swamp. They said the proximity to power
lines only increased the risk to the workers. Assured Collision's owner
added that he has placed a lien on the Jeep
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