But when he and his family tried to sit down for lunch at the Tavern at
Phipps, he was told he didn't meet the "Gentlemen's Dress Code."
After Lewis' family explained that he was only 4, the hostess told them
they still had to leave. When they asked to speak to a manager, the manager told them the dress code extended to "gentleman of all ages," and they were again asked to leave.
The message was clear: the restaurant didn't want a little Ninja Turtle in the dining room. "If we would have thought for a minute that he was inappropriately dressed, we would have gone to a different restaurant to save the embarrassment," said the boy's aunt. Amber Stewart, a company spokesperson, later issued a statement saying: "The rule does not apply for children and ladies - for gentleman only.
"It was an embarrassing misunderstanding on our part. She's a manager in
training who had a gross misunderstanding of our policy. We apologize
and are reaching out to the family.
After talking to the restaurant, Lewis' family says apology accepted,
and they plan to go back to the restaurant.
The message was clear: the restaurant didn't want a little Ninja Turtle in the dining room. "If we would have thought for a minute that he was inappropriately dressed, we would have gone to a different restaurant to save the embarrassment," said the boy's aunt. Amber Stewart, a company spokesperson, later issued a statement saying: "The rule does not apply for children and ladies - for gentleman only.
No comments:
Post a Comment