Andrew Marshall, aged 61, tried to board the number 75 First bus on Castlegate with a bargain African painting he had bought for £5 from a charity shop. But he was repeatedly asked by the driver if his item was made of glass - and then told to get off.
Mr Marshall, who ended up walking for two-and-a-half hours home to Cotswold Avenue, Burncross, said: "I couldn't believe what was happening. There are nice ways of doing these things and he didn't explain what the problem was. All he kept saying was, 'Is it glass?', and since there were people waiting behind me getting irritable, I just said yes."
He later discovered the frame was perspex and, at 28ins by 20ins, would have "fitted perfectly" on a bus seat.
A spokesman for bus firm First said: "Mr Marshall indicated the frame was made of glass and our driver took the view this was potentially dangerous to other passengers, particularly if it was dropped and shattered.
"Our drivers have the discretion not to transport passengers carrying bulky, cumbersome or potentially dangerous items. We will be writing to Mr Marshall to explain our policy and urge all our passengers to think about the safety of others."
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